Shipping Policy

Free, insured shipping on every order

Every piece we ship is fully insured from our door to yours, at no cost to you.

How we ship

  • Orders over $1,000: free overnight shipping.
  • Orders under $1,000: free insured shipping.
  • Signature required: all packages require an adult signature at delivery. For your protection, we can’t release packages without one.

When your order ships

Orders ship within 3 to 5 business days after purchase. Every estate piece is inspected and carefully packed before it leaves our Lakeway showroom. You’ll receive a tracking number by email as soon as your order ships.

Where we ship

We currently ship within the United States. Have a specific shipping question? Get in touch at info@ecoestatejewelry.com or (512) 814-0574. We’re happy to help.

Local pickup

Prefer to pick up in person? Choose local pickup at checkout, or contact us to arrange a time at our showroom: 1310 Ranch Road 620 South, Suite A1, Lakeway, TX.

Returns

For returns and refunds, please see our Refund and Returns Policy.

Questions?

Call (512) 814-0574 or email info@ecoestatejewelry.com.